Hey there! 👋
While most people scroll past these documents faster than a cat chasing a laser pointer, they’re actually pretty important. They outline how we work together, protect your data, and handle various situations that might come up during our digital marketing journey.
So here’s all our legal documentation – we’ve tried to make it as clear and straightforward as possible, without the usual lawyer-speak (though some of that was unavoidable, sorry!):
- Terms & Conditions: The ground rules for working together
- Privacy Policy: How we handle and protect your data
- Cookie Policy: What tracking tools we use and why
- DMCA Policy: How we handle copyright stuff
You probably won’t read all of this (let’s be honest, who does?), but it’s here when you need it. If you ever have questions about any of these policies, just reach out – we’re happy to explain things in plain English.
And yes, this is all the boring-but-necessary stuff that keeps our lawyers happy and our business running smoothly. We promise our actual marketing work is way more exciting! 😉
1. Agreement Basics You confirm you’re at least 18 years old or have permission to use our services. These terms create a binding agreement between you and Kreaktive.
2. Changes to Terms We may update these terms anytime. Continued use of our services means you accept any changes. Check back occasionally to stay informed.
3. Website Usage
Allowed Uses
- Use our site and services legally
- Access content for personal or business use
- Engage with our digital marketing services
Don’t Do This
- Break any laws
- Hack or disrupt our systems
- Spread malware
- Pretend to be someone else
- Copy our stuff without permission
4. Our Intellectual Property All our content (text, designs, logos, strategies) belongs to Kreaktive. Don’t copy or redistribute without our permission.
5. No Guarantees We provide our services “as-is” without warranties. We can’t guarantee our site will always be error-free or available.
6. Liability Limits We’re not responsible for:
- Indirect damages from using our site
- Lost profits or data
- Issues beyond our control
7. External Links We might link to other websites but aren’t responsible for their content.
8. Your Content If you share content with us (feedback, comments, etc.), you let us use it for business purposes and confirm you have the right to share it.
9. Privacy Matters Check our Privacy Policy to understand how we handle your data.
10. Access Termination We can suspend service if you violate these terms.
11. Legal Jurisdiction Colorado law applies, with disputes handled in El Paso County courts.
12. Your Responsibility You’ll protect us from claims arising from your misuse of our services.
13. Partial Validity If part of these terms becomes invalid, the rest stays in effect.
14. Complete Agreement These terms are our entire agreement about using our services.
1. Information Collection Overview We gather information in several ways to provide exceptional digital marketing services:
A. Direct Information
- Essential details you provide: name, email, phone, address
- Project specifications and marketing objectives
- Secure payment information for our services
B. Digital Analytics Data
- Technical metrics: device information, IP addresses
- Website interaction patterns and engagement metrics
- Marketing campaign performance data
C. Marketing Platform Data We utilize data from:
- Analytics tools for performance tracking
- Social media platforms for campaign management
- Digital advertising networks for campaign optimization
2. Data Usage in Marketing Services Your information helps us:
- Create targeted marketing strategies
- Deliver personalized campaign reports
- Process service payments
- Optimize marketing performance
- Maintain regulatory compliance
3. Information Sharing Practices We share data only when necessary:
- With marketing platform providers (analytics, social media, advertising)
- To fulfill legal requirements
- During potential business restructuring We never sell your information to third parties.
4. Digital Marketing Rights You maintain control over your data:
- Access your marketing data and campaign information
- Update your business details
- Request data deletion (subject to marketing campaign requirements)
- Export your campaign data
- Control marketing communication preferences Contact hello@kreaktive.design for any data requests.
5. Digital Communications When you opt into our marketing services:
- Receive campaign updates and performance reports
- Get strategic marketing recommendations
- Stay informed about digital marketing trends Opt-out options are always available.
6. Digital Tracking Technologies Our marketing services utilize:
- Essential tracking for campaign performance
- Analytics for marketing optimization
- Advertising pixels for campaign targeting
7. International Marketing Data For clients outside the U.S., we ensure:
- Secure international data handling
- Compliance with global marketing regulations
- Protected data transfers
8. Marketing Data Security We protect your marketing assets through:
- Enterprise-level encryption
- Restricted access protocols
- Prompt security incident response
9. Campaign Data Retention We maintain marketing data based on:
- Active campaign requirements
- Industry compliance standards
- Client relationship duration
10. Resolution Process Operating under Colorado law, with jurisdiction in El Paso County, we prioritize collaborative problem-solving in our client relationships.
11. Digital Advertising Standards Our marketing campaigns:
- Follow platform-specific guidelines
- Respect user privacy preferences
- Maintain transparent targeting practices
12. Accessibility Commitment We ensure our services and communications are accessible to all. Contact hello@kreaktive.design for specific requirements.
13. Policy Evolution This policy adapts to:
- Digital marketing industry changes
- Platform policy updates
- Regulatory requirements
Kreaktive respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for addressing copyright infringement claims on our digital marketing materials and client content.
1. Submitting a Copyright Infringement Notice If you believe your copyrighted work appears in our marketing materials or client deliverables without authorization, submit a DMCA notice including:
- Description of your copyrighted work
- Specific location of the content (URL or precise description)
- Your complete contact details
- Statement of good faith belief in the infringement
- Statement of accuracy under penalty of perjury
- Your physical or electronic signature
2. Contact Our DMCA Agent Submit notices to:
DMCA Agent Kreaktive 5020 Langdale Way Colorado Springs, CO 80906 719-967-5177 hello@kreaktive.design
Upon receiving a valid notice, we will:
- Remove the content in question
- Notify the affected party
3. Counter-Notification Process If you believe your content was wrongly removed, submit a counter-notice including:
- Description of removed content and original location
- Your contact information
- Good faith statement regarding mistaken removal
- Consent to legal jurisdiction
- Your signature
4. Counter-Notice Submission Send counter-notices to our DMCA Agent at the address above.
After receiving a valid counter-notice:
- We’ll inform the original complainant
- Content will be restored in 10-14 business days unless legal action is initiated
5. Account Termination Policy We may terminate services for clients or users who repeatedly infringe copyrights.
6. Legal Consequences False claims in DMCA notices or counter-notices may result in legal liability. Consult legal counsel if unsure about your rights.
7. Policy Updates This DMCA policy may be updated to reflect changes in law or business practices. Updates will be posted with a new effective date.
